Privacy Policy
Last Updated: June 25, 2025
Valvora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valvora.online and use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or contact forms
- Subscribe to newsletters or updates
- Request information about our services
- Participate in surveys or promotions
This information may include:
- Name and contact details
- Email address
- Phone number
- Company name and position
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and navigation paths
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about usage patterns. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and requests
- To send marketing communications and updates (with your consent)
- To improve our website and services
- To analyze usage trends and optimize user experience
- To detect and prevent fraud or security issues
- To comply with legal obligations
- To enforce our terms and conditions
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Hosting and infrastructure providers
- Analytics services
- Email delivery services
- Customer support tools
3.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
3.4 Protection of Rights
We may disclose information to protect our rights, property, or safety, or that of our users or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
- Portability: Request transfer of your information to another service
- Withdrawal: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us using the information provided below.
7. Marketing Communications
If you receive marketing emails from us, you may unsubscribe at any time by:
- Clicking the unsubscribe link in any marketing email
- Contacting us directly to opt out
- Updating your communication preferences
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending an email notification for significant changes
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Valvora
Testwood Ln, Totton
Southampton SO40 3ZW
United Kingdom
Email: contact@valvora.online
Phone: +447984010273
13. Additional Information
13.1 Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
13.2 Data Protection Officer
For data protection inquiries, you may contact our designated representative at contact@valvora.online.
13.3 Complaints
If you believe your privacy rights have been violated, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.
Your Consent
By using our website and services, you consent to the collection and use of information as described in this Privacy Policy.